1. Introduction
Your privacy and the confidentiality of your health information are extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal and medical information when you use our website, book appointments, or purchase medical products.
By using our platform, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Date of birth
Address
b. Health & Appointment Information
Appointment details
Doctor selection
Health-related notes voluntarily provided by users
c. Payment Information
Transaction details
Billing information
Note: Payment data is processed securely by third-party payment gateways. We do not store card details.
3. How We Use Your Information
We use your information to:
Schedule and manage medical appointments
Process orders and payments
Communicate appointment reminders and updates
Improve our services and user experience
Comply with legal and regulatory requirements
4. Data Sharing & Disclosure
We may share your information only with:
Healthcare providers for appointment fulfillment
Payment service providers for transaction processing
Legal or regulatory authorities when required by law
We do not sell or rent your personal or medical information.
5. Data Security
We implement strict technical and administrative security measures to protect your data against unauthorized access, alteration, or disclosure.
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
We use cookies to:
Improve site functionality
Remember user preferences
Analyze website usage
You can control cookie settings through your browser.
7. Your Rights
You have the right to:
Access your personal information
Request correction or deletion
Withdraw consent at any time
Request a copy of your stored data
8. Third-Party Services
Our website may contain links to third-party services. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us through our support channels.